Solar Repair Services
The Energy Design team includes multiple licensed renewable technicians and apprentices trained/training to work with net metered and battery based systems installed during the past 2 decades. This includes inverters manufactured by SMA, Fronius, SolarEdge, PV Powered, Aurora, Sunpower, Enphase, Outback, Schneider, Sol-Ark etc.
If your system was installed by our team and currently out of warranty, or if your system was installed by a party no longer operating locally, we can help.
Our current (9/10/23) service rates are $120/hr + travel fee for a licensed renewable technician and $60/hr+ travel fee for a general service technician.
You will be billed after completion of the fix at your site via emailed invoice.
Often a simple fix and power-cycling your inverter will get it up and running again. That’s the beauty of solar electric systems!
Please note that if you are having a general AC electrical issue, Energy Design recommends contacting a local electrician to assist you. Our team can offer remote assistance at any time to talk you or a licensed electrician through the process of trouble shooting equipment and circuits.
Please contact customercare@solarenergydesign.com or call 800.200.2372 to initiate service work at your site.
-To watch a tutorial on resetting your Enphase network setting for your system, check out this video.
-To reset the wifi network setting on a SolarEdge Setapp inverter, watch this video.
-To reset the wifi network setting on a Sunpower system, watch this video.
-For general SMA Sunny Portal monitoring questions, check out this link.